Gear Up for Epic Adventures

×

Terms of Service

Last Updated: December 2024

1. Agreement to Terms

By accessing and using Road Explorer Essence services, you agree to these Terms of Service and our Privacy Policy.

2. Product Information

We strive to provide accurate product descriptions and specifications. However, we reserve the right to correct any errors or inaccuracies.

3. Ordering and Payment

All orders are subject to product availability. Payment must be received before shipment. We accept major credit cards and PayPal.

4. Shipping and Delivery

Shipping times are estimates and may vary. We are not responsible for delays caused by shipping carriers or customs procedures.

5. Returns and Refunds

Items may be returned within 90 days of purchase for a full refund. Products must be in original condition. We cover return shipping costs.

6. Warranty

All products come with manufacturer warranties. We provide additional satisfaction guarantees as described in our product documentation.

7. Limitation of Liability

Our liability is limited to the purchase price of products. We are not responsible for incidental or consequential damages.

8. Contact Information

For questions about these terms, contact us at (303) 555-7829 or [email protected]

×

Privacy Policy

Last Updated: December 2024

1. Information We Collect

We collect information you provide directly (name, email, phone), usage data (pages visited, time spent), and device information (browser type, IP address).

2. How We Use Your Information

We use your data to process orders, provide customer support, send product recommendations, and improve our services. We never sell personal information to third parties.

3. Data Sharing

We only share data with trusted service providers (payment processors, shipping companies) who help us deliver our services. All partners are bound by strict confidentiality agreements.

4. Data Security

We use industry-standard encryption and security measures to protect your information. All payment data is processed through PCI-compliant systems.

5. Your Rights (GDPR Compliance)

You have the right to access, correct, or delete your personal data. You may also withdraw consent for marketing communications at any time.

6. Cookies and Tracking

We use essential cookies for website functionality and optional cookies for analytics and personalization. You can control cookie preferences in your browser.

7. Data Retention

We retain personal data only as long as necessary for business purposes or legal requirements, typically 7 years for transaction records.

8. Contact Us

For privacy questions or to exercise your rights, contact our Data Protection Officer at (303) 555-7829 or [email protected]

×

Cookie Policy

Last Updated: December 2024

1. What Are Cookies

Cookies are small text files stored on your device that help websites remember your preferences and improve your browsing experience.

2. Types of Cookies We Use

Essential Cookies: Required for basic website functionality, shopping cart, and security.

Analytics Cookies: Help us understand how visitors use our site to improve performance.

Marketing Cookies: Used to personalize advertisements and track campaign effectiveness.

3. Managing Cookie Preferences

You can control cookies through your browser settings or our cookie preference center. Disabling essential cookies may limit website functionality.

4. Third-Party Cookies

We work with trusted partners (Google Analytics, payment processors) who may set their own cookies subject to their privacy policies.

5. Cookie Consent

By continuing to use our website after seeing the cookie banner, you consent to our use of cookies as described in this policy.

6. Updates to This Policy

We may update this cookie policy periodically. Changes will be posted on this page with an updated revision date.

7. Contact Us

Questions about our cookie practices? Contact us at (303) 555-7829 or [email protected]

×

DMCA Policy

Last Updated: December 2024

1. Copyright Protection

Road Explorer Essence respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

2. Reporting Copyright Infringement

If you believe content on our site infringes your copyright, please provide:

• Your contact information and signature

• Description of the copyrighted work

• Location of the infringing material

• Statement of good faith belief that use is unauthorized

• Statement that information is accurate

3. DMCA Agent Contact

Address: 847 Pine Valley Road, Denver, CO 80203

Phone: (303) 555-7829

Email: [email protected]

4. Counter-Notification Process

If you believe content was wrongly removed, you may file a counter-notification with the same contact information above.

5. Response Time

We will respond to valid DMCA notices within 24-48 hours and remove infringing content promptly upon verification.

6. Repeat Offender Policy

Users who repeatedly infringe copyrights will have their access to our services terminated.

7. Good Faith Requirement

False DMCA claims may result in legal liability. Please ensure claims are made in good faith with accurate information.

×

Shipping Information

Shipping Options & Times

Free Standard Shipping: 3-5 business days (orders over $75)

Express Shipping: 1-2 business days ($15.99)

Overnight Shipping: Next business day ($29.99)

International Shipping

We ship worldwide! International orders over $150 qualify for free shipping. Delivery times: 5-12 business days depending on destination.

Order Processing

Orders placed before 2 PM MT ship same day. Weekend orders ship Monday.

Tracking

You'll receive tracking information via email once your order ships.

Shipping Restrictions

Some items may have shipping restrictions to certain locations due to size or regulatory requirements.

×

Returns & Warranty

90-Day Return Policy

Return any item within 90 days for a full refund. Items must be in original condition with tags attached.

Return Process

1. Contact customer service for return authorization

2. Pack item securely with original packaging

3. Use provided prepaid return label

4. Refund processed within 3-5 business days

Lifetime Satisfaction Guarantee

Beyond 90 days, we offer repair services and replacement discounts for manufacturing defects.

Manufacturer Warranties

All products include full manufacturer warranties. We facilitate warranty claims and repairs.

Exchanges

Easy exchanges for different sizes or colors. Contact us to arrange an exchange.